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Anyone who incurred charges between March 4, 2020, and Dec. 31, 2021, that remain unpaid qualifies for help through the California Arrearage Payment Program, or CAPP, said Rob McAndrews of the California Department of Community Services and Development.

Even then, water companies must choose to participate in the arrearage programs; those who don’t exclude their customers from financial aid.

Last month, the Chase Lloyd House Board of Trustees, which oversees the mansion, approved a $24,000 grant from its endowment to help pay off rent arrearage for women living in Annapolis public housing.

Pennsylvania utilities now have an arrearage balance of $721 million, up from $433 million last year.

The Vermont COVID-19 Arrearage Assistance Program can help with past-due bills to keep the lights on, water flowing, and heat running as winter approaches.