CALL CENTER Definition & Meaning

call center

[ kawl sen-ter ]

Phonetic (Standard)IPA

noun

an office or department that makes and receives a high volume of phone calls for an enterprise, as outbound sales and telemarketing calls or inbound customer service and technical support calls.

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�y��vlog History and Origins

Origin of call center¹

First recorded in 1975–80

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Example Sentences

Examples have not been reviewed.

The world’s largest restaurant company plans to use Nvidia’s technology to power more AI agents that can take orders at drive-throughs and call centers, according to a news release from Yum Brands.

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Since then, she’s labored at clothing stores, warehouses and call centers.

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Creditors made my house sound like a call center with the way they would ring us all day looking for money owed.

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By Dec. 3, the FBI network had established 800 tip lines in order to free up the 911 call centers that were getting reports about the drones.

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Consumers also can cancel streaming services with a click of a button — without haggling with a customer service representative at a pay-TV company call center.

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