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Sky has said 2,000 call centre jobs are at risk under plans to move more of its customer service online.

Being a pop star doesn't give you any shortcuts in the world of broadband service provider call centres.

Ms Lamond said union members were concerned this could become "an unpleasant environment like a huge call centre", but that people did not know the details of the move.

It added: "We are keeping our call centres open for longer this weekend and we will be proactively contacting customers who may be vulnerable".

It would later emerge he told the Childline call centre that he did so because he had experienced racist bullying.