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The hostility toward these patients mentioned in the article is not only the consequence of a difference in the therapist's theoretical approach; it is a consequence of the therapist's countertransference left untreated.

Transference and countertransference are psychological terms expressing the professional's requirement to be cautious with personal boundaries.

What needs to be addressed in training is something called “countertransference”, Lopez explains.

There is also a countertransference which indicates the reaction of the therapist to the patient.

When the therapist does some version of that with their patient, particularly in reaction to transference, that's countertransference.