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“It’s a workout in the trees,” says Jason Budden, chief operating officer of Go Ape.

Go Ape said it has shared information about a "possible product failure" to the manufacturer.

Go Ape said it was "leaning towards" a possible product failure as the cause.

The founder of Go Ape has apologised after a man fell from height at one of its courses.

Home to high ropes course Go Ape, the trees could not be felled to the ground, so Forestry England flew in the helicopter to help carry out the work.