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In addition to managing stressful situations, food service workers often develop an impressive ability to deal with people — another soft skill that is often prized by hiring managers.

Because nunchi is a soft skill premised on discretion, Hong notes it can be a superpower for introverts.

Companies could lose good candidates when there isn’t somebody in between to work out a solution on sensitive matters like salary that require a “soft skill” to negotiate - something technology cannot immediately address, she added.

Communicating with respectful confidence is a valuable soft skill, so you’d be doing this young professional a favor by being explicit: “I’ve noticed you often preemptively apologize or put yourself down. The problem with that is it plants the idea in people’s minds that you should be apologizing, or that you are being a bother. You’re undermining yourself.”

Empathy is a so-called “soft skill” some people view as unnecessary in the rough and tumble world of business.