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The bank says it is "working to fix these problems", which also affect telephone banking.

"With high street banks shutting their branches, leaving holes in our high streets, telephone banking has been a lifeline for a number of customers," he said.

At an unspecified point during 2023, the bank will introduce a block on all real-time payments to cryptocurrency exchanges made via telephone banking and in-branch payments, as well as online and mobile banking.

Tigray authorities have criticized the African Union’s efforts and urgently sought the resumption of telephone, banking and other services that have been largely cut off since the war began.

On Saturday the bank's online banking and app stopped working and there were also issues in branches and with cards, cash machines and telephone banking.