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She was among the many customers asked to complete the login process by email using two-factor authentication to verify her identity.

Key precautions include using secure crypto wallets with two-factor authentication and being wary of too-good-to-be-true, high-yield investment schemes promising guaranteed returns.

Criminals do it to bypass two-factor authentication to change passwords and access anything else you need a code from a text message for.

It told BBC Radio Ulster's Consumer Fight Back programme it was sorry to hear about Ms Tyler's experience but it was "confident that the industry standard two-factor authentication process ensures our platform and our customers' data is secure".

"We are confident that the industry standard two-factor authentication process ensures our platform and our customers' data is secure, with the issue, in this case, stemming from the customer handing this access over to the scammer."